Refund Policy

At Furry Care Plan, we are committed to providing the best possible service to our valued customers and their beloved pets. We understand that sometimes circumstances change, and you may need to request a refund. Below you will find our clear and concise refund policy.

Eligibility for Refunds

Refunds may be issued under the following conditions:

  • The refund request is made within 30 days of your purchase.
  • The service plan has not been utilized or activated.
  • You provide valid proof of purchase.

How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer support team via email.
  2. Provide your order number and the reason for the refund request.
  3. Wait for confirmation from our team regarding the status of your request.

Processing Time

Refunds will be processed within 14 business days of your request being approved. The funds will be returned to the original payment method used during the purchase.

Exceptions

Please note that certain services and products may be non-refundable, which will be clearly stated at the time of purchase. In the event of a non-refundable purchase, no refunds will be issued.

Questions or Concerns

If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us. We are here to help!

Thank You!

Thank you for choosing Furry Care Plan for your pet wellness needs. We appreciate your understanding and support.